Before You Order
Please carefully check:
- Names
- Dates
- Custom text
- Uploaded photos
- Delivery address
We'll create your personalised gift using the information you provide during checkout.
Photo Guidelines
For the best printing results, please upload:
- High-resolution photos
- Well-lit images
- Clear, sharp pictures
- Original photos whenever possible
Avoid:
- Screenshots
- Blurry images
- Heavily cropped photos
- Low-quality images
Design Preview
After placing your order, you'll receive an order confirmation email that includes a preview of your personalised design.
Please review your preview carefully and contact us immediately if you notice any errors before production begins.
Product Appearance
Some product images on our website use lighting, shadows or visual effects to better showcase the personalised design.
Unless otherwise stated in the product description, all personalised artwork is professionally printed onto a flat (2D) surface.
Visual depth or 3D effects shown in product images are artistic rendering effects only and do not represent raised, engraved or sculpted textures.
This does not affect the quality of the finished product.
Colour Differences
Colours may vary slightly due to differences in screen settings, monitor calibration and printing processes.
Minor colour variations are considered normal.
Customer Responsibility
By placing an order, you confirm that:
- All personalisation details have been checked and are correct.
- Your delivery address is complete and accurate.
- You have permission to use any uploaded photos or content.
- Your uploaded content does not infringe any copyright or third-party rights.